Privacy Policy — Ojasatva

Last updated: 28 July 2026

1. Who We Are

Ojasatva ("we", "us", "our") sells natural, millet-based and jaggery-based food products through this website. This policy explains what personal information we collect when you use our site or place an order, and how we use it.

2. Information We Collect

Name, phone number, email address, and delivery address — collected when you create an account or place an order.
Order details — items purchased, quantities, and order value.
Account login information, if you register on the site (handled securely via Firebase Authentication).
Basic usage data (pages visited, device/browser type) if analytics or advertising tools are active on the site.

3. How We Use Your Information

To process and deliver your order.
To contact you about your order via phone, WhatsApp, or email.
To maintain your account and order history.
To improve our website and product offerings.
To show you relevant ads on platforms like Meta (Facebook/Instagram), if advertising tracking is active.

4. WhatsApp Checkout

When you place an order, your order details (name, phone, address, items, and total) are sent to our business WhatsApp number to confirm and process your order. By checking out, you consent to being contacted on WhatsApp regarding your order.

5. Data Storage

Your account and order data is stored securely using Firebase (a Google Cloud service). We do not sell your personal information to third parties.

6. Payments

We currently accept Cash on Delivery and/or UPI payments made directly to us. We do not store any card or banking details on our website.

7. Cookies & Tracking

Our website may use cookies and tracking pixels (such as Meta Pixel) to understand site usage and show relevant ads. You can disable cookies in your browser settings at any time.

8. Your Rights

You can request to view, update, or delete your personal data at any time by contacting us using the details on our About page or through the Account section of this site.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.

10. Contact Us

For any privacy-related questions, please reach out to us via the contact details listed in our website footer.